Help Centre

link scatter FAQ — Fast Answers for Every Player

Whether you are setting up your account for the first time, sorting out a deposit, or wondering how VIP points work, this FAQ page has you covered. All answers are written specifically for players in the Philippines so you get information that is relevant to your situation right away.

Create an Account Already a member? Sign In
Account Registration Deposits & Withdrawals Games & Betting VIP & Rewards Account Security Mobile Play Player Support Philippine Peso Transactions Account Registration Deposits & Withdrawals Games & Betting VIP & Rewards Account Security Mobile Play Player Support Philippine Peso Transactions

Browse by Topic

Jump straight to the section that matches your question. Each topic below covers the most common concerns raised by players across the Philippines.

Registration & Login

Everything you need to know about creating your link scatter account, verifying your mobile number, and signing in securely from any device in the Philippines.

Deposits & Withdrawals

Answers on accepted payment channels, minimum and maximum transaction amounts, processing times, and how to move Philippine pesos in and out of your account without hassle.

Games & Betting

Clarifications on how live casino tables work, how slot RTP is calculated, how to place a sports bet, and what happens to open bets when a match is postponed or cancelled.

VIP & Promotions

Details on how loyalty points are earned, how tier upgrades work, what exclusive benefits come with each VIP level, and how to make sure your promotional credits are applied correctly.

Account, Registration & Login

These are the questions new and returning players in the Philippines ask most often when getting started with link scatter.

Creating an account on link scatter takes under two minutes and is completely free. Click the Register button in the navigation bar and fill in your email address, a secure password, and your Philippine mobile number. A one-time PIN will be sent to your mobile to verify your number before your account is activated. Once verified, you can log in immediately and make your first deposit in Philippine pesos. You must be at least 21 years old to register, in line with Philippine gaming regulations. If you run into any issue during sign-up, our support team is available around the clock to guide you through the process.

Each player is permitted to hold only one active account on link scatter. Duplicate accounts are detected automatically and may result in the suspension of all associated accounts and the forfeiture of any balances held within them. If you have accidentally created a second account, contact our support team immediately so the situation can be resolved without penalty. Having a single account also ensures your VIP points and game history are consolidated in one place, giving you a cleaner view of your activity. If you have forgotten your login details, use the password reset function rather than registering again.

On the login page, click the "Forgot password?" link and enter the email address you used when you registered. A secure reset link will be delivered to your inbox within a few minutes — if it does not appear, check your spam or junk folder. The reset link is valid for 30 minutes, so use it promptly to set a new password. Choose a password that is at least eight characters long and combines letters, numbers, and at least one special character for stronger protection. After resetting, log in with your new credentials and consider enabling two-step verification to prevent future lockouts. If you no longer have access to your registered email, contact our support team with your account details for manual verification.

link scatter takes data privacy seriously and handles all personal information in accordance with applicable Philippine data protection laws. Your details are stored on encrypted servers and are never sold or shared with third parties for marketing purposes. We collect only the information necessary to operate your account, process transactions, and comply with regulatory requirements. You can review exactly what data we hold and how it is used by reading our Privacy Policy, which is accessible from the footer of every page. If you wish to request a copy of your data or raise a privacy concern, you can contact our support team directly. All communication regarding your account is sent only to the email address and mobile number you registered with.

Deposits, Withdrawals & Payments

All transactions on link scatter are processed in Philippine pesos. Here are the answers to the payment questions players ask us most.

link scatter supports a range of payment channels that are widely used across the Philippines, including major e-wallets, online banking transfers, and over-the-counter payment options. All deposits are denominated in Philippine pesos so there are no currency conversion fees for local players. The minimum deposit amount is displayed on the cashier page and varies slightly depending on the payment method you choose. Deposits made through most e-wallet channels are credited to your account instantly, while bank transfers may take a short processing period depending on your bank. To make a deposit, log in to your account, navigate to the cashier, select your preferred method, and follow the on-screen instructions. If a deposit does not reflect in your account within the expected timeframe, contact support with your transaction reference number for a prompt resolution.

Withdrawal processing times depend on the method you select and whether your account has completed identity verification. For verified accounts using e-wallet channels, withdrawals are typically processed within a few hours. Bank transfer withdrawals may take one to three business days depending on your bank's processing schedule. Accounts that have not yet completed identity verification may experience longer processing times until the required documents are reviewed. There is no fee charged by link scatter for standard withdrawals, though your bank or e-wallet provider may apply their own charges. VIP members at higher tiers benefit from priority withdrawal processing, which means their requests are reviewed and approved ahead of the standard queue.

Withdrawal requests can be declined for several reasons, the most common being that the account has not yet completed identity verification or that an active bonus has wagering requirements that have not yet been met. Requests may also be held if the withdrawal method does not match the deposit method used, as this is a standard anti-fraud measure. If your account has a pending document review, completing that process will usually allow the withdrawal to proceed. In some cases, a request may be flagged for a routine security check, which is resolved quickly once our team reviews the account. If you are unsure why your withdrawal was declined, contact our support team with your request reference number and they will explain the specific reason and the steps needed to resolve it.

Games, Betting & VIP Points

From live dealer tables to sports markets and loyalty rewards, here are the answers that keep your sessions running smoothly on link scatter.

link scatter offers three main game categories: live casino, slot games, and sports betting. The live casino section features real-time dealer games including baccarat, roulette, blackjack, and several local favourites that are popular among players in the Philippines. The slot game library includes hundreds of titles from leading providers, ranging from classic three-reel machines to modern video slots with bonus rounds and free spins. The sports betting section covers basketball, football, boxing, e-sports, and other major events with both pre-match and in-play markets available. All game categories are accessible from the game lobby, which is updated regularly with new titles and markets. You can browse the full selection without logging in, but placing bets and playing for real money requires an active account.

VIP points are earned automatically on every real-money wager you place across all game categories on link scatter, with no manual opt-in required. Points accumulate in your account and contribute to your loyalty tier, which rises as your total points increase over time. Higher tiers unlock a range of exclusive benefits including faster withdrawal processing, dedicated account managers, higher deposit limits, and access to tier-specific reload bonuses. Your current point balance and tier status are always visible on your account dashboard the moment you log in. Points are calculated based on the amount wagered rather than the outcome of the bet, so consistent play is rewarded regardless of wins or losses. Visit the VIP page for a full breakdown of each tier's requirements and the specific benefits attached to each level.

If a sports event is officially cancelled or postponed and does not resume within the timeframe specified in our betting rules, all bets placed on that event will be voided and the stake returned to your account balance. This applies to both pre-match and in-play bets that were open at the time of cancellation. For multi-leg parlay bets, the cancelled leg is typically removed and the parlay is recalculated based on the remaining selections. Notifications about voided bets are sent to your registered email address and are also visible in your bet history within your account. If you believe a bet has been settled incorrectly following a cancellation, contact our support team with the bet reference number and they will review the settlement within 24 hours.

Yes, link scatter is fully optimised for mobile browsers on both Android and iOS devices, so you can play directly from your phone or tablet without downloading any application. The mobile site loads quickly even on standard Philippine mobile data connections and adjusts automatically to fit your screen size. All game categories, the cashier, account settings, and live support are accessible from the mobile browser version with no features removed. Simply open your preferred browser, navigate to linkscatter.bet, and log in to access your full account. For the best experience, we recommend using an up-to-date version of Chrome, Safari, or Firefox on your device. If you experience any display issues on a specific device or browser, our support team can help troubleshoot the problem.

Still Have a Question?

If your question is not covered above, our support team is available 24 hours a day, seven days a week to assist players across the Philippines. You can also create a free account right now and explore the platform yourself — registration takes under two minutes.

Register Free Sign In